Privacy Policy

Who we are

We are a private practice offering personal and relationship counselling to individuals and couples in Bristol.

Cookies

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

Embedded content from other websites

Pages on this site may include embedded content (links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

Contact through forms are retained indefinitely. You may request that this is deleted.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Confidentiality and Data Protection

Counselling is confidential and I will not disclose any information about a client to a third party.  However, I may be legally obliged to break confidentiality if certain types of criminal behaviour were to be disclosed, and also in extreme circumstances if I believe a client or someone else to be at risk.

Client data is stored securely in accordance with the latest data protection legislation (GDPR).  I am registered with the Information Commissioner’s Office (ICO), reference no. A8385555.